Question 1

Can I run my organization on Beneora today?

Accepted Answer

Not yet, and we will not pretend otherwise. Accounts, roles, tenants and organization records persist; the giving, pledge, reconciliation and impact modules are interactive prototypes on illustrative data while Release 1 is built. Design partners get the honest status of every module and shape the sequence.

Question 2

Is Beneora a payment processor?

Accepted Answer

No. Beneora is the operations layer above your processor. We model the processor transaction, its fee, its payout and the bank deposit so the money agrees with the record. The processor boundary is specified and not yet connected to live money movement.

Question 3

Does it replace QuickBooks?

Accepted Answer

No. We do not build a general ledger. Beneora owns donor operations and hands accounting a clean, mapped, reconciled summary. The QuickBooks integration boundary is designed; the connector is not built.

Question 4

What happens to my data if we leave?

Accepted Answer

You export it. Donors, gifts, pledges, funds and reconciliation records are exportable in full as each module reaches real persistence. Data retention is not our business model.

Question 5

Do you have SOC 2 or ISO 27001?

Accepted Answer

No. We publish the mechanisms we actually run — tenant isolation enforced in the database, append-only financial audit, human approval on money and AI — and we will name the framework, auditor and date when a formal audit begins.

Question 6

How is the AI governed?

Accepted Answer

Every AI output is a proposal carrying its sources, a confidence value, the effect it would have and an approval threshold. A person accepts it, and the acceptance is logged. There is no autonomous financial action, and tenant data is not used to train models by default.

Question 7

What does it cost?

Accepted Answer

Free is $0/mo with a 1.9% platform fee on online donations, Growth is $99/mo at 1.0%, Pro is $299/mo at 0.5%, and Enterprise is custom. Payment processing is passed through at cost with no markup, offline gifts, pledges, DAF and stock carry 0% platform fee, and users are unlimited on every plan.

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