Design-partner program · Core donor operations in active build

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Beneora

Pricing

Transparent, predictable, and not funded by a donor tip

A platform fee you can see and reduce, processing passed through at cost, and unlimited users on every plan. Every fee your organisation pays should be legible on the page where the money is.

  • Pricing principle

    Payment processing is passed through at cost

    Card and ACH fees are the processor's, not ours. Nonprofit rates through Stripe are around 2.2% + 30¢, and we never mark them up. Every gift shows gross, fee and net, and so does the payout that batches it.

  • Pricing principle

    A platform fee you can predict, and reduce

    Free is 1.9% of online donations with no monthly fee. Growth is $99/mo and drops it to 1.0%. Pro is $299/mo and drops it to 0.5%. You pick the point where the subscription costs less than the percentage.

  • Pricing principle

    0% platform fee on the gifts we do not process

    Offline gifts, pledges, DAF grants and stock transfers carry no platform fee. Recording and receipting them is part of the system, not a metered event.

  • Pricing principle

    Not funded by a donor guilt-tip

    There is no default tip prompt in our checkout. Donors may optionally cover the actual processor fee — a clear cover with the number shown, never a suggested percentage to us.

  • Pricing principle

    Unlimited users, free full export

    Finance and programme staff who only look something up should not be a line item. Exporting donors, gifts, pledges, receipts and reconciliation history is a product feature, not a support negotiation.

  • Pricing principle

    Design-partner phase, stated plainly

    Payments run in test mode today while Release 1 quality gates are still being met. We are not claiming live production money movement, and we will not invoice as though we were.

Plans

Subscribe to lower the rate

Every plan operates the same system of record. What changes is the platform fee on online donations and the depth of the finance workspace.

Free

Active build

Small or newly formed organisations getting their first online giving in order.

$0/mo

1.9% platform fee on online donations

Processing passed through at cost on top. No monthly commitment, no seat limits.

  • Donation forms and checkout
  • Donors, households and recognition
  • Receipts and year-end statements
  • Recurring giving and pledges
  • Unlimited users
  • Free full data export
  • Volume pricing
  • Priority support

Growth

Active build

Several giving streams and a finance lead who owns the monthly close.

$99/mo

1.0% platform fee on online donations

Worth it above roughly $132,000 of annual online giving, where the rate saving exceeds the subscription.

  • Everything in Free
  • Payout and deposit reconciliation
  • Exception matching workspace
  • Funds, restrictions and close batches
  • Governed reports and metric traceability
  • QuickBooks export boundary
  • Multi-entity consolidation

Pro

Active build

Higher volume, multiple campaigns, an audit trail someone actually reads.

$299/mo

0.5% platform fee on online donations

Worth it above roughly $400,000 of annual online giving compared with Growth at the same volume.

  • Everything in Growth
  • Approval workflow for acknowledgements
  • Audit trail across financial state
  • Advanced recurring recovery
  • Accounting mappings and period locks
  • Multi-entity consolidation

Enterprise

Designed

Chapters, affiliates or a parent organisation consolidating several entities.

Custom

Negotiated platform fee

The tenancy model exists and is exercised in the product, but we will not sell consolidation until Release 1 quality gates pass on a single entity.

  • Everything in Pro
  • Entity hierarchy and scoped roles
  • Consolidated and per-entity reporting
  • White-label custom domains

True on every plan

  • Payment processing passed through at cost — Stripe's nonprofit rate, around 2.2% + 30¢, shown transparently and never marked up.
  • 0% platform fee on offline gifts, pledges, DAF grants and stock transfers.
  • Unlimited users on every plan, including Free.
  • Free full export of donors, gifts, pledges, receipts and reconciliation history.
  • Optional donor fee-cover: the exact processor fee, presented as a cover, not a tip.

Not sure which side of a boundary you are on? The finance and operations walkthrough describes the close in enough detail to tell.

Indicative estimator

Enter your annual online giving

Platform fee only. Processing is passed through at cost and depends on your mix of card and ACH, so it is excluded here.

Indicative only. Excludes payment processing, which is passed through at cost.

Indicative annual platform cost by plan for the entered volume
PlanSubscription / yrPlatform fee / yrIndicative total / yr
Free$0$4,750$4,750
GrowthLowest at this volume$1,188$2,500$3,688
Pro$3,588$1,250$4,838

No tip prompt, no markup on processing, no charge for looking something up

Processor fees are the processor's, passed through at cost. Our platform fee is published, falls as you subscribe, and is 0% on offline gifts, pledges, DAF and stock.

Pricing principleDesign-partner phase: payments currently run in Stripe test mode.

Pricing questions

Answered without hedging

How is this cheaper than the percentage platforms?
Because the platform fee falls as you subscribe. At $500,000 of annual online giving, 1.9% is $9,500; Pro is $3,588 in subscription plus 0.5% ($2,500) — about $6,000 total. Percentage-only platforms keep charging the percentage at every volume.
Do you take a cut of processing?
No. Card, wallet and ACH processing fees are charged by the payment processor at their nonprofit rate and shown on every gift and payout. We add no margin to them.
Is there a tip prompt?
No. Donors may optionally cover the actual processing fee, with the exact amount displayed. Unchecking it does not reduce the gift the organisation records.
What happens to donor-covered fees?
The gift records the donor's intent, the fee actually charged and the resulting net separately. Your receipt reflects the deductible amount and your reconciliation reflects the deposit.
Are payments live today?
No. We are in a design-partner phase and payments run in Stripe test mode while Release 1 quality gates are being met. Pricing above is the published structure, not a bill we are issuing for production money movement.
What is the difference that justifies paying anything?
Depth: payout-to-deposit reconciliation, clean donor and household data, pledges with amendment history, and receipts that correct by version instead of being overwritten. A form that takes money is the easy part.

Design-partner program

Build the donor-operations layer with us

We are working with a small number of US and Canadian nonprofits who feel the reconciliation and donor-data pain most acutely. Partners shape the sequence, see the honest status of every module, and are never charged for a capability that is still a prototype.